Frequently Asked Questions

Everything you need to know about purchasing, shipping, and warranties at ToolDispatch.

How long does delivery take?

Same-day or next-day delivery is available within Accra & Tema. Deliveries to other regions in Ghana typically take 1 to 3 business days via our designated logistics partners.

What return policy do you offer?

We offer a 7-day standard return window for damaged, defective, or unopened items in original packaging. View our full Return & Refund Policy for details.

How do I register as a B2B Dealer / Wholesale buyer?

Hardware dealers and bulk buyers can register via our B2B Dealer Registration portal to unlock tiered bulk pricing and quick order tools.

Are your tools covered by warranty?

Yes! All power tools, generators, and heavy machinery carry standard manufacturer warranties covering operational defects and replacement parts.